Frequently Asked Questions

The restaurant is open daily for breakfast from 07:00 am to 11:00 am and for dinner from 05:00 pm to 12:00 am (midnight)

Yes, the restaurant is open every day.

No, the restaurant is open every day.

No, we do not offer brunch on weekends. The restaurant is open for breakfast and dinner only.

No, there are no special hours for holidays.

No, we don’t have happy hour specials.

No, there are no seasonal changes to our regular menu or operating hours. However, we occasionally offer special menus or dishes for selected days and special occasions.

Yes, reservations outside of normal business hours can be arranged for private events, subject to availability and prior arrangement with our team.

Unfortunately, the restaurant is not equipped with dedicated accessibility features for guests with disabilities.

Unfortunately, we do not have restroom facilities specifically designed or equipped for guests with disabilities.

Yes, reserved parking spaces are available for guests with disabilities

Unfortunately, we do not currently have ramps or elevators to provide wheelchair access.

No, we don’t have Braille menus.

Yes, we can provide this upon request, subject to availability.

No, we do not have height-adjustable tables. All tables are designed at a standard height.

No, they are not allowed.

Yes, we do have high chairs for babies

No, we don’t have a playground area for children.

Yes, we do have a kid’s menu such as Fish and chips, Pasta carbonara, Pasta pesto, Pasta bolognese, and others.

No, we do not have changing tables available in the restrooms

Yes, children are allowed to enter this area.

Yes, strollers are allowed inside the restaurant.

Yes, we can arrange suitable table settings for families, subject to availability. Please let our team know your requirements, and we will be happy to assist.

Yes, crayons and coloring books are available for children to enjoy during their visit.

We do not offer a dedicated Kid's corner or entertainment options for children, as the restaurant follows a casual fine-dining concept focused on the overall dining experience.

No, pets are not allowed to enter the restaurant.

No, we do not provide water bowls for dogs, as pets and other animals are not permitted inside the restaurant

No, we do not have any designated pet-friendly areas within the restaurant

No, we don’t offer a pet menu or treats for pets.

No, there are no pet-related events or special days.

Yes, designated smoking areas are available at the lounger and bar areas, while all main dining areas are strictly non-smoking.

No, we don't have a separate smoking room. However, a designated smoking area is available at the lounge and bar area.

Yes, e-cigarettes or vaping are permitted only in the designated smoking area.

Guests who smoke outside the designated smoking area will be reminded by our staff to stop smoking or to move to the designated smoking area.

Yes, we offer a selection of vegan and vegetarian options. Please inform our team of any dietary preferences or requirements when placing your order, and we will be happy to assist.

Yes, we offer gluten-free options. Please inform our team of any dietary requirements when placing your order so we can assist accordingly.

Yes, we can adjust and prepare menu based on guest's allergy concerns or dietary requirements. Please inform our team in advance so we can assist accordingly.

Yes, we offer nut-free options. Please inform our team of any dietary requirements or allergies when placing your order so we can assist accordingly.

Yes, we can accommodate requests to prepare dishes without certain ingredients, subject to availability of suitable alternative and the nature of the request.

No, we don’t have a separate kitchen. However, all meals are prepared with appropriate care, and utensils, and ingredients containing allergens are kept separate to help minimize cross-contact.

Yes, we offer a selection of organiz and locally sourced menu items. Guided by a farm-to-table concept, we prioritize high-qaulity local ingredients to create fresh and flavorful dishes.

Yes, we offer a wide variety of healthy food options to suit different dietary preferences and lifestyle.

Yes, we do offer halal food. All utensils and ingredients used for halal meals are kept separate. However, we also have pork items on our menu.

No, we do not currently offer private rooms for events. However, the restaurant can accommodate private events and special occasions, subject to availability and prior arrangement.

Yes, the restaurant can be privatized for an evening. Reservations must be made at least 7 days in advance, and a deposit is required to secure the booking. Further details regarding the deposit and booking requirements will be provided by our team.

Yes, we can assist in organizing a variety of events and special occasions at the restaurant. Our team will be happy to help with the arrangements based on your event requirements.

Yes, we offer event planning services, and our dedicated event team will be delighted to assist with the planning and coordination of your event.

Yes, package deals are available for group reservations please contact our team for further information and to discuss the available options based on your group's requirements

Yes, audio-visual equipment can be provided for presentations and other event requirements, subject to availability and prior arrangement.

Yes, a dedicated event coordinator is available to assist with planning, coordination, and other event-related arrangements.

Yes, live music or other entertainment can be arranged for events, subject to the property's standard operating procedures (SOP) and a mutual agreement between the outlet and the client

Yes, Our security team will help you to do valet service.

Yes, we do offer delivery or takeout services.

Yes, we do have free wifi.

Yes, we have a terrace area where guests can enjoy beautiful views of the surrounding jungle

No, the restaurant features a semi-open-air setting, allowing guests to enjoy the natural surroundings and open atmosphere.

No, we do not currently offer a coat check service

Yes, there is a rewards system or loyalty for NFT members and repeat guests.

Yes, we are proud to have one of Bali's leading sommeliers, who can assist guests with wine selections and recommendations to complement their dining experience.

No, we do not currently offer outdoor seating with heaters

No, we do not currently have a dedicated baby changing room. Restroom facilities are available for guests.

Yes, Kanva Lounge is available as a private dining are for special occasions. It is often arranged for intimate and romantic private dinenrs, creating a memorable experience for couples and special celebrations.

Akar Restaurant follows a smart casual dress code. Guests are kindly encouraged to dress comfortably while maintaining a neat and elegant appearance.

We accept cash, cards, payment links, and bank transfers for payment methods.

Yes, we do, but it will be based on the terms and conditions of the voucher.

Yes, we offer contactless payment options for a convenient and seamless payment experience.

Yes, we accept international credit cards for payment.

Yes, gift cards are available for purchase. Please feel free to contact our team for further information and assistance.

Yes, we offer corporate accounts for regular business meetings. Please feel free to contact our team, and we will be happy to connect you with our Sales Team for further information and assistance.

Yes, the bill can be split across multiple payment methods for your convenience

No, we don’t accept cryptocurrencies.

The dress code is smart casual. Please note that singlets are not permitted for men.

The restaurant can accommodate up to 90 guests at a time

Yes, we offer live entertainment every evening, with a live DJ performing nightly from 08:00 pm, as well as an Aeralist dance performance every Friday and Saturday.

Akar Restaurant serves a fusion of Indonesian and Western cuisine, offering a diverse selection of flavors and dishes

The restaurant offers an enchanting ambiance, surrounded by natural jungle views and complemented by elegant decor and Southeast Asia's grandest laser show, creating a truly unique and memorable dining experience.

No, there are currently no designated quieter areas specially available for business meetings.

Yes, we are proud to have received several awards and recognitions, including being ranked No.1 for Fine Dining in Bali, and No. 1 Restaurant in the Ubud area, Bali. According to TripAdvisor, as well as receiving the TripAdvisor Traveler's Choice Award 2022 and being named Best Luxury Steakhour in Indonesia at the World Luxury Restaurant Awards 2025.

The noise level is generally moderate between 07:00 pm and 10:00 pm, due to the evening entertainment and live performances.

Yes, we do offer themed nights or special entertainment. A live DJ performs daily from 08:00 pm to 12:00 am, while an aerial dance performance takes place every Friday and Saturday at 09:00 pm and 10:00 pm.

During the daytime, guests can enjoy views of the lush jungle surroundings, and in the evening, the jungle setting is complemented by a laser show during dinner, creating a unique dining atmosphere.

Yes, we do offer chef's specials and tasting menus, featuring a selection of curated dishes and flavors

Yes, a corkage fee applies if guests bring their own wine

Yes, we can provide wine pairing options to complement and enhance the dining experience

Yes, we do offer cooking classes, which can be arranged at the villa. However, cooking classes are not currently available at the restaurant.

Yes, our outlet features an open kitchen, allowing guests to enjoy a glimpse of the culinary experience in action

No, we do not have a separate bar menu. We have two open bars, both operated under Akar restaurant and offering the same Akar menu.

Yes, there are several signature dishes or must-try items, including the Australian Angus Grain-Fed OP Rib, 68% Chili Chocolate Lava, and other specialities.

No, we don’t offer seasonal or rotating menus. However, we occasionally introduce special menu for selected occasions, festive events, or limited-time offerings, featuring dishes such as new beef steak selections, beef cheek, and other specialties.

Guest safety is a priority, and appropriate safety measures and procedures are in place throughout the property. Guests are kindly requested to follow the property's safety guidelines and standard operating procedures (SOPs) to help ensure a safe and comfortable experience.

A first aid kit is available on-site to provide immediate assistance when needed

Emergency exits are clearly marked throughout the property

A lost and found procedure is in place to assist with items that have been misplaced or found on the property. For further information or assistance regarding a lost item, please feel free to contact our team.

Yes, we have security personnel on-site to help ensure the safety and security of our guests.